Accounts Receivable Management Featured Article

Redknee Implementing its Cloud Converged Billing Solution for U.S. MVNO

September 28, 2012

Billing and charging software provider, Redknee (News - Alert), has announced an important addition to its expanding clientele, comprising Tier-1 operators and MVNOs.

According to Redknee, Step Up Mobile, a U.S.-based mobile virtual network operator (MVNO), selected Redknee’s cloud-based converged billing and customer care solution.

Under the multi-million dollar, multi-year contract, Redknee is will provide the service as a SaaS offering to Step Up Mobile, which is soon to be launching on the Sprint (News - Alert) 3G/4G LTE networks.

Redknee's end-to-end, converged billing and customer care solution has been designed to address real-time unified billing, rating and charging for the operator's data, voice and messaging services. In addition its advanced CRM capabilities, it provides retail channel and sales enablement tools through its next-generation dealer portal and innovative self-care solutions.

Redknee's fully managed solution, complemented by 24/7 support, will allow Step Up Mobile to focus all of its efforts on sales and marketing activities, resulting in the faster acquisition of new subscribers.

Redknee will also host and manage the full infrastructure stack supporting the billing and customer care solution, reducing the service provider's capital and operational expenditure.

“We selected Redknee's billing and customer care solution because it provides a rich, out-of-the-box offering, which supports our entire business operation for customer acquisition, care and retention and ensures that we will deliver a high-quality customer experience,” Step Up Mobile's CEO, Joe Mallahan, said in a statement while explaining the reason for choosing Redknee. “In addition, the business model that Redknee's cloud-based, end-to-end managed solution offers will enable us to launch to the market quickly with minimal risk.”

Redknee's CEO, Lucas Skoczkowski (News - Alert), said the contract will go a long way to expand the company’s footprint in the competitive American market.

In addition to adding to the company’s growing portfolio of customers selecting Redknee's cloud-based converged billing solution, this contract with Step Up Mobile reinforces Redknee's leadership position in the billing solutions market.

Redknee also recently announced that a leading Tier-1 national communications service provider (CSP (News - Alert)) in North America has selected Redknee's cloud-based converged billing and customer care platform. Redknee's platform will support the CSP's multi-brand strategy, including the launch of new consumer and partner brands and mobile virtual network operators (MVNO) to the market from a centralized platform.

This multi-million dollar, multi-year term license contract highlights Redknee's growing presence in Tier-1 markets due to its expertise in providing large-scale solutions in the cloud.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Austin 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Accounts Receivable Management Articles

Ohio Society of CPAs Names TekCollect Preferred Solutions Partner for Accounts Receivable Management

Ohio Society of CPAs selects TekCollect as preferred solutions partner for Accounts Receivable Management (ARM). [ Read More ]
07/02/2015

Metafile Information Systems and WennSoft Form Partnership for Paperless Solutions

Two organizations that specialize in providing paperless solutions and streamlining operations have formed a strategic partnership to bring their technologies together to deliver new and improved paperless capabilities. [ Read More ]
06/30/2015

RevSpring Launching New Technology Platform at HFMA ANI Conference

While no vertical market wants to be a laggard when it comes to engaging their customers and encourage them to pay promptly, few have had the challenges of the healthcare industry. As all of us who are on the patient side of things are aware, to say the least, the record keeping on a host of issues ranging from personal information privacy to compliance to insurance to payments at times can seem baffling, and this is even more so for the provider side of things. [ Read More ]
06/24/2015

FCC Affirms New Telephone Consumer Protection Act's (TCPA) Protections, Industry Concerns Remain

On 3-2 vote FCC affirms updates to TCPA protections, industry concerns remain as it awaits decision language. [ Read More ]
06/23/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!