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Accounts Receivable Management Featured Articles

Consumer Reports Looks at Robocall Blocking

The direct marketing and collection industries and others are continuing to digest and react vociferously to the language in the July 10 Federal Communications Commission (FCC) TCPA Omnibus Declaratory Ruling and Order which, among other things, defines new rules regarding how autodialers can or cannot be used for interacting with the public. [ Read More ]
07/29/2015

Private Collection Agencies Could Once Again Collect for the IRS

Will the third time be the charm for legislation to allow private collections agencies to collect unpaid taxes? [ Read More ]
07/29/2015

One-Click Payment Coming to GE Centricity

GE Centricity partners with SwervePay Health to make it easier for patients to pay out-of-pocket medical bills. [ Read More ]
07/24/2015

BillingTree Launches Payrazr Payments Solution Suite

As has been the custom in this space, coverage of the Accounts Receivable Management (ARM) community can't help but include what is going on in the Accounts Payable (AP) market. After all as the saying goes, "it takes two to tango," and in this case one company's ARM is another's AP challenge/opportunity. This was illustrated recently when leading AP solutions provider BillingTree announced the launch of Payrazr, a comprehensive suite of in-house developed payment solutions. [ Read More ]
07/20/2015

Featured Resources

Driving to One Percent: Call Analysis/Answering Machine Detection
Small changes, big results. Everyone from the Red Cross Foundation, to Oprah, to self - improvement guides tout it. And this approach/philosophy pops - up in numerous aspects of our lives — from slight changes we can make in our lifestyle and diet to improve our overall health, to small donations we make that support larger causes.

Product Demo: Agency Manager
Watch how you can track inventory and agency performance – and easily manage business operations and communications between you and your outsourcers with Agency Manager.

Practical Guide: The Effective Use of Automated Dialing in Collections
Although manual dialing is still used to collect debt and is an appropriate method in some cases, an automated dialer, sometimes referred to as a "predictive dialer" or simply a "dialer," provides a huge jump in productivity in collections. Agents are productive when they're talking to people, although it's not uncommon for a debt collector to have to place 20 or more calls to get one actual debtor on the phone.

Product Brochure: Interaction Collector Care. When Is It Right For You?
Designed as an adjunct to billing systems, Interaction Collector from Interactive Intelligence is designed to handle all phases of the debt lifecycle – from early stage delinquency through post-charge-off.

Customer Case Study: Apex Financial Management
Apex Financial Management services consumer and commercial accounts receivable portfolios placed for collections by financial institutions and other third parties. The company's primary focus is collecting on purchased portfolios for larger debt - buying agencies, and working contingency commercial collections for TMA organizations.

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