Make your collections center a recovery powerhouse

Accounts Receivable Management Featured Articles

1-800Accountant to Distribute Small Business Workbench Tool

If you are a small to mid-sized business (SMB) one of your major challenges-along with attracting and keeping customers-is having a good handle on your cash flow and working capital. Large enterprises can afford the services and tools to give them the real-time view they depend on to run their businesses, but SMBs typically are not in the position to afford such capabilities. However, as with so many business processes, thanks to the Internet and mobile apps, good things can come in small packag… [ Read More ]
12/19/2014

Wheelings and Dealings: Tiger Media to Acquire ARM Firm Interactive Data

As has been the case recently throughout the information and communications technology (ICT) industries this past year has been one that has seen a lot of M&A activity, especially in regards to anything that involves business process automation in general but also in specific verticals. This is a trend that is likely to accelerate in 2015. And, the Accounts Receivable Management (ARM) vendor segment has seen its fair share of such activities. [ Read More ]
12/18/2014

The Beer Store Goes Live on VersaPay's ACRPay Platform

The VersaPay Corporation, a leading cloud-based payment services provider, recently announced that The Beer Store, a Canadian domestic beer distributor, has adopted VersaPay's ARCPay platform. Since going live on Dec. 3 it has become one of VersaPay's largest customers, The Beer Store benefits mainly from increased payment acceptance. [ Read More ]
12/10/2014

Nextech Announces Compliance and Usability Upgrades in Latest Software Upgrade

For those not familiar with the nuances of the handling of Electronic Medical Records (EMRs), including their importance to accounts receivable and payable processes, it is unlikely that you are aware of an important mandated transformation currently underway. What I am referring to is the new regulation promulgated by the U.S. Department of Health and Human Services (HHS) on August 14, 2014 which set October 1, 2015 as the date healthcare providers must comply with rules regarding migration of … [ Read More ]
12/10/2014

Featured Resources

Driving to One Percent: Call Analysis/Answering Machine Detection
Small changes, big results. Everyone from the Red Cross Foundation, to Oprah, to self - improvement guides tout it. And this approach/philosophy pops - up in numerous aspects of our lives — from slight changes we can make in our lifestyle and diet to improve our overall health, to small donations we make that support larger causes.

Product Demo: Agency Manager
Watch how you can track inventory and agency performance – and easily manage business operations and communications between you and your outsourcers with Agency Manager.

Practical Guide: The Effective Use of Automated Dialing in Collections
Although manual dialing is still used to collect debt and is an appropriate method in some cases, an automated dialer, sometimes referred to as a "predictive dialer" or simply a "dialer," provides a huge jump in productivity in collections. Agents are productive when they're talking to people, although it's not uncommon for a debt collector to have to place 20 or more calls to get one actual debtor on the phone.

Product Brochure: Interaction Collector Care. When Is It Right For You?
Designed as an adjunct to billing systems, Interaction Collector from Interactive Intelligence is designed to handle all phases of the debt lifecycle – from early stage delinquency through post-charge-off.

Customer Case Study: Apex Financial Management
Apex Financial Management services consumer and commercial accounts receivable portfolios placed for collections by financial institutions and other third parties. The company's primary focus is collecting on purchased portfolios for larger debt - buying agencies, and working contingency commercial collections for TMA organizations.

FREE Accounts Receivable Management enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!