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Accounts Receivable Management Featured Articles

Corcentric Implements SaaS Accounts Payable Cloud-Based Automation Solution for Suburban Propane

Suburban Propane streamslines accounts receivable and payable processes with Corcentric solutions. [ Read More ]
04/23/2014

LiveVox Webinar to Help Mitigate TCPA Class Action Risk

LiveVox, a provider of cloud contact center solutions, revealed its plan to host a webinar on best practices in mitigating TCPA class action threats for contact centers. [ Read More ]
04/22/2014

Before You Reach Out to Customers, Ensure You Know the TCPA Rules

Every contact center today understands the "Telephone Consumer Protection Act," or TCPA. First introduced in 1991, the TCPA has been amended many times to keep up with technology, and has had a federal do-not-call registry added under its umbrella. The purpose of the TCPA was to curb telemarketing abuses and avoid transferring costs to consumers at a time when mobile phones typically included fees for incoming calls. [ Read More ]
04/17/2014

Paymentus Acquires Tele-Works, Inc.

Paymentus, a next-generation provider of unified, cloud-based billing and payment solutions, has acquired Tele-Works, Inc. (TWI). [ Read More ]
04/15/2014

Featured Resources

Driving to One Percent: Call Analysis/Answering Machine Detection
Small changes, big results. Everyone from the Red Cross Foundation, to Oprah, to self - improvement guides tout it. And this approach/philosophy pops - up in numerous aspects of our lives — from slight changes we can make in our lifestyle and diet to improve our overall health, to small donations we make that support larger causes.

Product Demo: Agency Manager
Watch how you can track inventory and agency performance – and easily manage business operations and communications between you and your outsourcers with Agency Manager.

Practical Guide: The Effective Use of Automated Dialing in Collections
Although manual dialing is still used to collect debt and is an appropriate method in some cases, an automated dialer, sometimes referred to as a "predictive dialer" or simply a "dialer," provides a huge jump in productivity in collections. Agents are productive when they're talking to people, although it's not uncommon for a debt collector to have to place 20 or more calls to get one actual debtor on the phone.

Product Brochure: Interaction Collector Care. When Is It Right For You?
Designed as an adjunct to billing systems, Interaction Collector from Interactive Intelligence is designed to handle all phases of the debt lifecycle – from early stage delinquency through post-charge-off.

Customer Case Study: Apex Financial Management
Apex Financial Management services consumer and commercial accounts receivable portfolios placed for collections by financial institutions and other third parties. The company's primary focus is collecting on purchased portfolios for larger debt - buying agencies, and working contingency commercial collections for TMA organizations.

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