Accounts Receivable Management Featured Article

Accounts Receivable Billing Specialist Comes Aboard Sound Telecom

November 28, 2012

Seattle-based Sound Telecom, a reputed provider of call center and cloud-based communication services, is apparently keen on ensuring that its customer-centric billing practices remain intact. To this end, it brought aboard the service-oriented billing specialist – Patrick Douglas.

Given his accounting background and extensive experience, the newest addition to the Sound Telecom accounting department is expected to befittingly fit into the role of an accounts receivable billing specialist.

“We are very excited to have Patrick Douglas join our accounting team in Seattle, Washington,” said Sydney Morgan Diamond, chief financial officer at Sound Telecom.

As an accounts receivable billing specialist, Douglas is expected to be the strategic link in the customers’ communication processes, and the main point of contact for billing inquiries.

Apart from this, he will be processing contracts for Sound Telecom’s newest customers and will handle changes for the company’s existing customers. Working in conjunction with the company’s credit manager, he will ensure that customer invoices are timely, accurate and easy to understand.

In addition to having over 10 years of customer service experience, Douglas has reportedly specialized experience in HIPAA-compliant billing and processing of medical and legal documents.

He is also in the process of completing a second degree in accounting through Central Washington University.

His professionalism and good humor has been appreciated by customers and colleagues. Accounting interests apart, Patrick holds a Bachelor of Music degree from Cornish College of the Arts.

He leads a healthy, active lifestyle and regularly supports charitable causes.

Douglas’ versatility, experience and expertise appear to augur well for the company, its mission and vision to “build a legacy of excellence one call at a time and to provide the opportunity to give voice to dreams both today and tomorrow.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Accounts Receivable Management Articles

Cloud9 Real Time Selects Bill & Pay

Cloud9 Real Time, a company that provides managed cloud server solutions for accounting firms, professional practices and SMBs, recently selected Bill & Pay for in-house billing and accounts receivable management solutions. [ Read More ]
09/25/2014

Collection Advisor Magazine Names Interactive Intelligence among its 2014 Top Collection and Dialer Solutions

For those in the collections business, one of the top concerns is assuring that agents have the ability to efficiently and effectively be able to reach those who they a seeking payment from. To this end, have the right tools available to agents is critical. This is particularly true when it comes to having the best software available to streamline business processes and have an enhanced view of activities along with a high-quality predictive dialer for facilitating customer engagement. [ Read More ]
09/23/2014

AcceptEmail and Worldplay Partner on Trans-boarder Digital Payments

AcceptEmail and Worldplay make digital payments around the world easier. [ Read More ]
09/22/2014

ConnectWise to Integrate with Acomba Accounting Suite

ConnectWise, a developer of the leading business management platform designed exclusively for technology solution providers, recently announced that it will integrate with Acomba Accounting Suite from its Canada-based partners. [ Read More ]
09/22/2014
FREE Accounts Receivable Management enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!