Accounts Receivable Management Featured Article

Accounts Receivable Billing Specialist Comes Aboard Sound Telecom

November 28, 2012

Seattle-based Sound Telecom, a reputed provider of call center and cloud-based communication services, is apparently keen on ensuring that its customer-centric billing practices remain intact. To this end, it brought aboard the service-oriented billing specialist – Patrick Douglas.

Given his accounting background and extensive experience, the newest addition to the Sound Telecom accounting department is expected to befittingly fit into the role of an accounts receivable billing specialist.

“We are very excited to have Patrick Douglas join our accounting team in Seattle, Washington,” said Sydney Morgan Diamond, chief financial officer at Sound Telecom.

As an accounts receivable billing specialist, Douglas is expected to be the strategic link in the customers’ communication processes, and the main point of contact for billing inquiries.

Apart from this, he will be processing contracts for Sound Telecom’s newest customers and will handle changes for the company’s existing customers. Working in conjunction with the company’s credit manager, he will ensure that customer invoices are timely, accurate and easy to understand.

In addition to having over 10 years of customer service experience, Douglas has reportedly specialized experience in HIPAA-compliant billing and processing of medical and legal documents.

He is also in the process of completing a second degree in accounting through Central Washington University.

His professionalism and good humor has been appreciated by customers and colleagues. Accounting interests apart, Patrick holds a Bachelor of Music degree from Cornish College of the Arts.

He leads a healthy, active lifestyle and regularly supports charitable causes.

Douglas’ versatility, experience and expertise appear to augur well for the company, its mission and vision to “build a legacy of excellence one call at a time and to provide the opportunity to give voice to dreams both today and tomorrow.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

Article comments powered by Disqus

Related Accounts Receivable Management Articles

Lovell Minnick Injects Over $100 Million to Accelerate Growth at LSQ Funding

Whether a business is well-established or it is a budding startup, finding the necessary funds to continue operations is an issue organizations have to struggle with. Even when everything seems to be going well, an infusion of capital can always ease the financial accountabilities they face. Often times the capital is raised from outside sources, but when that is not possible, the assets within the organization can be accessed to find the monies, which is what LSQ Funding provides. It makes use … [ Read More ]
04/16/2015

GE Healthcare Expands Financial Management Solutions for Healthcare Providers

GE Healthcare, a subsidiary of General Electric delivering transformational medical technologies and services, has released new offerings under its Centricity Solutions for Financial Management suite to address emerging changes in the industry and improve customers' profitability. [ Read More ]
04/14/2015

CFPB Sues Robo-Call Phantom Debt Collection Operators

We all tend to think of them as more annoyance and nuisance than something far more nefarious. However, robo-calls can be causes of immense emotional stress and as a recent lawsuit by the U.S. Consumer Financial Protection Bureau (CFPB) proves, they can also be used in pursuit of unlawful activities. [ Read More ]
04/09/2015

Infor Releases Version 3.7.1 of its Hospitality Management Solution

Michael Guta Accounts Receivable Management Channel While every business benefits by delivering great customer service, for the hospitality industry, it is their life line. This is an industry that thrives on outperforming the competition with more outlandish services, and those establishments that go out of their way to impress their customers have near 100 percent occupancy rates year in and year out. [ Read More ]
04/06/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!